play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 8610396227
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number for secure login. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, you can try clicking "send OTP" again. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once installed, you can log in and start playing the updated app. This should resolve any problems and allow for a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus money. This means users can only withdraw money earned from playing games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This additional waiting period can add to the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the player. The bonus itself is not withdrawable, only the winnings from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry - the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their customer care centre for assistance.
Our commitment to excellence extends far beyond our curated selection of games. We prioritize our customers' needs by providing unparalleled customer support, available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist you, ensuring a seamless and enjoyable experience. Additionally, we offer a wide range of secure and convenient deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. With these options, you can effortlessly manage your funds and focus on what matters most - having a great time playing your favorite games. Our commitment to excellence is evident in every aspect of our service, from our state-of-the-art technology to our exceptional customer support. We strive to provide a hassle-free and enjoyable experience for all our players, and we're confident that you'll feel the difference.
At play exchange, we prioritize the convenience and security of our players above all else. To ensure a seamless and hassle-free experience, we offer a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and bank transfers. This means that transactions are fast, secure, and uninterrupted, giving you peace of mind and the freedom to focus on your gaming experience. Our platform has been designed with the user in mind, featuring an intuitive navigation system that makes it easy to find what you're looking for. But we don't stop there - our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues you may have. Whether you're a seasoned pro or just starting out, our team is here to guide you every step of the way. To make it even more enticing, we're offering a generous welcome bonus to new players, as well as ongoing promotions that will enhance your gaming experience. Join the play exchange community today and discover why we're the preferred choice of online casino enthusiasts worldwide. With our commitment to convenience, security, and exceptional customer service, you can trust that you're in good hands at play exchange.